We offer non-tangible irrevocable goods. As a customer you are responsible for understanding this upon purchasing any product/service at our site.
CONTACT CUSTOMER SUPPORT
99% of problems can be solved with a simple email. We request that you reach out to us using our “Contact Us” page. Our Customer Service Department will get back to you within 24 hours with a review of your concern, and a solution.
ELIGIBLE REFUND REQUESTS
- Non-delivery of the product/service: in some cases the process times are slower, and it make take a little longer for your order to finish. In this case, we recommend contacting us for assistance. Claims for non-delivery must be submitted to our Customer Service Department in writing within 7 days from placing the order.
- Product not-as-described: such issues should be reported to our Customer Service Department within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product/service is not as described on the website. Complaints which are based merely on the customer’s false expectations or wishes are not honoured.
We don’t provide refunds if your followers, likes, or views count drops. As part of our commitment to our customers, we provide consumer rights, and that is why we have a refill policy. When you see a drop in your followers or likes, you can contact us, and we will provide retentions without any extra charges. Some limitations may apply.
COMMITTED TO SATISFACTION
We stand behind our products and are proud to deliver the highest quality social media engagement services online today. We can’t always offer a refund, but if within 7 days you’re unhappy with your order simply Contact Us and we will find a resolution to your concerns.